FAQs

How do I prepare my ears for my appointment?
You will need to (ideally) oil your ears twice a day for 1-2 days before the procedure. You can use olive oil, it’s best if it’s warm. For the best results place a few drops in your ear canal, then make a plug from cotton wool and vaseline, this will keep the oil in, leave the plug in for 10-20mins or so.

For urgent appointment’s we ask that you oil before you arrive and the evening before if possible.

Patients with a perforated ear drum should NOT oil.

Location and parking
Fairfield Park Health Centre, Bath, BA1 6EA. The clinic room (15) is on the lower ground floor. Come in the main entrance go directly into the waiting room and take the lift down. The health centre has free parking and a disabled bay. The lower car park has more spaces than the entrance car park.

You can get the 6, 6A or number 7 bus from Bath town centre. They go every 15 minutes and the stop you get off at is Claremont Road / Fairfeild Park.

What is microsuction?
Microsuction is a safe wax-removal technique using specialised a high magnification binocular operating microscope allowing depth-perception and magnification to look directly into the ear canal. The clinician then uses a very fine sterile suction device at safe low pressure to remove the wax buildup.
Is there disabled access at our clinic in Bath?
Yes. The clinic room (15) is on the lower ground floor. Come in the main entrance go directly into the waiting room and take the lift down. The health centre has free parking and a disabled bay.
What if I need to cancel or change my appointment?
That’s fine of course. If you booked online you can use the green button in your confirmation email to CANCEL. Or if you booked another way you can text Emma on 07966 205663. Please let us know at least a 24 – 48hrs beforehand, or we might have to charge a cancellation fee.
Do I need to oil my ears beforehand?
Yes, you will need to (ideally) oil your ears twice a day for just 1-2 days before the procedure. You can use olive oil, it’s best if it’s warm. For the best results place a few drops in your ear canal, then make a plug from cotton wool and vaseline, this will keep the oil in, leave the plug in for 10-20mins or so.

For urgent appointment’s we ask that you oil before you arrive and the evening before if possible.

Patients with a perforated ear drum should NOT oil.

Do you do home visits?
Yes home visits are available. There is an additional call-out fee for this service which is a one-off charge (no matter how many patients are treated on the day). Please text call Emma on 07966 205 663 for further info.
How long does it take?
It depends on how blocked your ears are. We allow 30mins for each appointment this is usually enough time even for the most stubborn wax.
What areas do you cover?
Our clinic is in Bath, if you are unable to get to a clinic we can do home visits in Bath and the surrounding areas. Please call Emma on 07966 205 663 to discuss.
What equipment do we use?
Clinicians use a specialised high magnification microscope to look directly into the ear canal, they then use a very fine sterile suction device at safe low pressure to remove the wax buildup.
Why is microsuction better than syringing?
Microsuction is safer than syringing because water is not being forced into the ear canal. It does not require patients to place oil in their ear each day for a week prior to their appointment.
How many times a year can I have mircosuction?
Yes, ear wax removal by microsuction is a gentle and safe procedure, so if you get regular build ups of ear wax, you can attend a few times a year for removal and routine check up’s.
RCN, NMC and Rotherham Primary ear care logos

Home visits are available, out of hours (evenings and weekends, depending on availability).

Please call Emma on 07966 205 663. Emma may be in clinic and not able to return your call straight away but will do so as soon as she’s free.

If you'd like to leave a review you can do using this link. You'll need a Google or Gmail account to do so. If you don't have a Google or Gmail account you email us with your review.